Deep Hole Drilling

Quality Certification: ISO9001:2008
Quality Policy: To make technical innovation as the guide, the quality management as the guarantee, continuous improvement as the core and take customer satisfaction as the goal.
Quality Objectives:
– in carrying out the standard of ISO9001:2008, through the ISO9001:2008 quality management system certification, and keep the system running effectively
– technology innovation, design and develop more than 2 new products or new projects each year
– to guarantee the quality management, strengthen the process control, carry out continuous improvement, refine on product quality, ensure 100% products manufactured pass rate.  Increase leading products pass rate to 95% in three years and the finished product inspection pass rate to 95%
– to focus on the customer satisfaction, increasing the rate over 98% in three years, resolving customer complaints rate over 95%
– no major customer complaints, no quality accidents, no equipment safety accidents

Service Management

Service Rules: full service to customer’s request
Service Commitment: meeting the reasonable user’s requirements
Service Standard: effectively and efficiently providing top level products and service

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